Privacy Policy

Effective Date: 2 July 2026

1. Introduction

CloudOps S.L. ("K8Studio," "we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains what we collect through k8studio.io, the K8Studio application, support flows, analytics, and download telemetry.

2. Information We Collect

We may collect and process the following information:

a. Account and communication data: email address, name, company, license details, support requests, and any information you choose to send us.

b. Website analytics: we use Rybbit in its cookieless mode to understand aggregate website usage. This may include page URL, page title, referrer, browser, operating system, device type, screen size, session duration, UTM parameters, and website events such as download clicks. Rybbit may temporarily process IP addresses to infer approximate location, but it is not used by us to identify visitors.

c. Download telemetry: when you download K8Studio, we may record the selected package, package title, download URL, version, file name, platform/browser signals, user-agent, approximate country or region where available from request headers, and a non-persistent random request identifier. We do not store a persistent website download identifier in your browser.

d. Technical and security data: logs, error information, IP address, device data, and similar records needed to operate, secure, and debug our services.

3. How We Use Information

We use information to:

a. provide, maintain, secure, and improve K8Studio;

b. respond to support requests and communicate with you;

c. manage licenses, downloads, and product access;

d. understand website performance, download demand, and product interest using privacy-preserving analytics;

e. comply with legal obligations and protect our rights, users, and services.

4. Cookies and Similar Technologies

Our website does not use analytics cookies or browser-stored analytics identifiers to run Rybbit or download telemetry. Rybbit is configured as cookieless analytics, and download telemetry uses a non-persistent request identifier. Because these features do not rely on optional analytics cookies, they can run without a cookie consent banner.

If we introduce non-essential cookies or browser storage in the future, we will update our Cookie Policy and request consent where required.

5. Legal Basis

Where GDPR or similar laws apply, we process privacy-preserving website analytics and download telemetry based on our legitimate interests in operating, securing, measuring, and improving our website and products. We process account, license, support, and transactional data as needed to perform a contract, respond to your requests, comply with legal obligations, or based on your consent where required.

6. Sharing and Processors

We do not sell your personal data. We may share data with trusted service providers that help us host the website, operate analytics, process downloads, manage licenses, deliver support, provide email, process payments, or maintain security. These providers may process data only as needed to provide their services to us.

7. Security of Your Data

We take reasonable technical and organizational measures to protect your data from unauthorized access, use, disclosure, alteration, or loss.

8. Data Retention

We keep personal data only for as long as needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we delete it or anonymize it.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You may also have the right to withdraw consent where processing is based on consent and to lodge a complaint with a supervisory authority.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your data, please contact us at:

info@k8studio.io

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operations, or legal requirements. We will notify you of significant changes through our website or other legally required means.

12. Cookie Policy

For more information about cookies, cookieless analytics, and download telemetry, please refer to our Cookie Policy.